"Providing outstanding customer service is key to ensuring repeat business and growth for the Bloomington hospitality industry." Put on by the Bloomington Convention & Visitors Bureau (CVB), the Diamond Service Awards are a great way to recognize the individual contributors to our collective success as a destination community.
Employees in the tourism, hospitality, and retail trades are nominated in categories based on their job function. The seventeen categories encompass guest relations positions for everything from reservations agents, drivers, housekeepers, and retail associates to servers, bartenders, hosts, and maintenance professionals. Staged like an awards show, one winner from among the nominated finalists wins per category.
2012's Diamond Service Awards will be held on Sunday, March 11, at the Doubletree by Hilton Bloomington - Minneapolis South. From among our wonderful staff, it's always so tough to narrow down the nominees!
We're so proud of all our staff members, and have our fingers crossed that our nominees will be making it to finalists. We'll keep you posted as to how our wonderfully deserving team members fare in this process, because only 17 front-line employees (one per category) from all of the participating properties and businesses in Bloomington actually win the awards.
Please join us in rooting for our participating staff members, as we thank them for a job well done.
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